Supervisor, Individual Philanthropy

Department Overview

Ronald McDonald House® is an independent, nonprofit 501(C)(3) organization that cares for families when they have children who are ill or injured. Through a global network of 250+ independently operated Chapters in 60+ countries and regions, we surround families with the resources, services, and support they need, removing barriers so they can be at the heart of their child’s care and ensure the best possible health outcomes. Ronald McDonald House strives to be part of the solution to the challenges families face when a child needs healthcare, whether that means staying close to a hospitalized child, affording to remain together while a child undergoes treatment far from home, or accessing basic medical and dental care in underserved communities. Through our resources and community partnerships, we help families gain access to healthcare services and stay together during critical moments in their children’s lives. We are enjoying the flexibility of a hybrid work model, in which Ronald McDonald House Global employees spend part of their week connecting with co-workers in our state-of-the-art McDonald’s headquarters in the booming West Loop of downtown Chicago. For more information, visit ronaldmcdonaldhouse.org.

The Philanthropy team leads the execution of Ronald McDonald House’s global fundraising in support of the organization’s bold 2030 ambitions: to double the number of families served worldwide, address the most critical unmet needs of families, advance family‑centered care as the global standard, and sustain system‑wide revenue above $1 billion. The team drives significant philanthropic revenue while simultaneously building the systems, capabilities and culture required to scale fundraising impact across the global system. The Philanthropy team is responsible for generating approximately $30+ million annually in philanthropic funds through a diverse and growing portfolio of revenue streams. These include corporate partnerships, individual and major gifts, planned giving, foundation grants, cause‑related marketing and signature events.

Duties

The Supervisor, Individual Philanthropy is an execution-focused, frontline role on the Philanthropy team, responsible for cultivating and managing a portfolio of mid-level and emerging major donors (starting at $10,000+ capacity). This role plays a critical part in growing the Individual Philanthropy program—directly engaging donors, advancing relationships through thoughtful cultivation and stewardship, and supporting the development of higher-level giving strategies. Working closely with the Manager, Individual Philanthropy, this position also contributes to secondary moves management for major donors and helps drive the growth and visibility of Ronald McDonald House’s planned giving program.

The ideal candidate is a proactive, detail-oriented fundraiser who brings experience from a developing major gifts program and is eager to both own donor relationships and support broader portfolio strategy.

Responsibilities

Portfolio Management & Donor Stewardship

• Cultivate, solicit, and steward a portfolio of mid-level and emerging major donors and prospects (capacity $10,000+), managing relationships to deepen engagement and increase giving.
• Conduct direct donor outreach and relationship management, serving as a frontline representative of Ronald McDonald House.
• Implement personalized outreach strategies including calls, emails, impact reports and stewardship touchpoints to grow donor loyalty and increase giving.
• Partner closely with the Manager, Individual Philanthropy to support secondary moves management for major donors, ensuring timely and strategic follow‑up to advance donors toward higher‑level giving.
• Prepare donor materials, briefings, and proposals in collaboration with colleagues.

Planned Giving

• Serve as a point of contact for Ronald McDonald House’s planned giving program, stewarding inquiries and supporting donor engagement.
• Support the growth and marketing of the planned giving program, partnering on outreach and communications.
• Manage planned giving donor communication and tracking in collaboration with Philanthropy Operations.

Collaboration & Integration

• Coordinate with the Marketing team to build a clear engagement pathway from broad‑based solicitation into mid-level and major gift relationship management.
• Collaborate with development colleagues to coordinate donor engagement strategies.
• Track donor interactions and moves management activity in the CRM system.
• Design and partner with colleagues on campaigns, appeals, philanthropy resources and events to engage new supporters.
• Prepare donor materials, briefings, prospect research, and proposals in collaboration with colleagues.

Qualifications

• Bachelor’s degree.
• 4+ years of experience in fundraising, with a focus on individual giving and major gifts.
• Proven track record of managing donor portfolios and securing philanthropic support from individual donors.
• Excellent relationship-building and communication skills, with ability to engage donors across cultures and geographies.
• Excellent writing and presentation skills; experience preparing proposals and donor materials.
• Proficiency in donor CRM systems and prospect management processes.
• Highly organized, goal-oriented, and able to manage multiple priorities.

Compensation

Bonus Eligible: Yes

Long - Term Incentive Eligible: No

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $78,281.00 - $97,852.00 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.